Shipping policy

1. How much does shipping cost? 

Shipping rates and delivery estimates are calculated by the carrier at checkout, not included in processing time. Please review carefully, select your desired shipping option, and ensure all customer provided information is correct before placing your order.

2. Lost or Missing Packages

CASAVICI is not responsible for late or missing packages. If you have questions or concerns, please email us at info@casavici.com for assistance. 

3. Delays

Due to COVID 19 and other conditions beyond our control, domestic and international shipments may be delayed.   

5. International Shipping

International Shipping rates are calculated at checkout. Some restrictions may apply. 

6. Returns and Exchanges

CASAVICI does not offer Exchanges, Returns or Refunds of any kind on any items for sale in our store. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate and correct the issue. If there is an issue with your order, please contact us at info@casavici.com with your inquiry. Please allow 1-3 business days for email responses. Business days are Monday-Friday with the exception of US Holidays.